FAQ

Frequently Asked Questions

9 articles in this category

What is Rawfor?

Rawfor is a platform that allows users within to create & manage defects within specified project, based on customised roles that ensures the quality assurance of the work. Rawfor platform consist of two categories of users: 1. Project o...

How do I create an account?

on the login page, the user can sign up to enable him access the platform. Once all personal and entity details are entered, enter submit and your job is done here. Rawfor team will go through your details one more time to make sure all inp...

What is project owner view?

Project owner view allows users to take control of the project, that is because they can open, reopen and close defects. In addition to that, users have access to project and platform directories which enables them to access information about ot...

What is Trade view?

Trade view allow users to Resolve or Dispute defects, once the project owner assigns them to the project and then tag them for a job that needs to be redone, then only the user have access to the defect and can place his action on. Other featu...

What is the role of Inspectors

Inspectors have similar roles to project owners, except they can not assign new users to their roles. apart from this the inspector can open, reopen and close defects and assign them to specified trade to finish the job. examples of inspector...

How can I add defects?

in order to add defects you must belong to the project owner & inspector view. Once you select a project, the dashboard will appear that contains all defects registered with the specified project. to add a defect, you simply select to add a de...

How does the project owner assigns users to the platform?

Once the project owner account registered successfully and been validated by nexter's team. the user then can assign other users manually to the project, and categorise them into one of the two different views: project owner view and contractor view.

How can the trade view be able to resolve defects?

Once the project owner or inspector users add a defect, instant notification will appear on the assigned trade to do the job within a limited timeline. the trade view's user can enter the defect details and resolve the issue after attaching a ph...

How do I reset my password?

Simply follow the link '' forgot my password? '' shown on your login website page. Once you do that, the system will require you to provide your registered email address so that a link to reset your password will be there.